Privacy Policy
Last updated: October 2026
This Privacy Policy describes how Lymnura ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from this website (the "Site").
Information we collect
Device information. When you visit the Site we automatically collect information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we collect information about the pages you view, what websites or search terms referred you to the Site and how you interact with it. We collect this using cookies, log files, web beacons, tags and pixels.
Order information. When you make or attempt to make a purchase we collect your name, billing address, shipping address, payment information (processed by our payment provider; we never see your full card number), email address and phone number.
Health-related information. We do not ask for or collect health information. Anything you choose to share with us by email is used only to respond to you.
How we use your information
- To fulfil orders, process payments, arrange shipping and send order confirmations and tracking.
- To communicate with you, screen orders for fraud and, where you've opted in, send you marketing emails about products and offers. You can unsubscribe at any time using the link in any email.
- To understand how customers use the Site so we can improve it.
Sharing your information
We share personal information with service providers who help us run the store: Shopify (which powers the Site; see Shopify's Privacy Policy), our payment processors, shipping carriers, email provider and analytics tools. We may also share information to comply with laws and lawful requests, or to protect our rights. We do not sell your personal information.
Cookies
Cookies are small data files placed on your device. We use cookies that are necessary to operate the Site (for example, your cart), and, with your consent where required, analytics and marketing cookies. You can control cookies through your browser settings; disabling them may affect how the Site works.
Your rights
Depending on where you live you may have the right to access, correct, delete or port the personal information we hold about you, and to object to or restrict certain processing. Residents of California and other US states with privacy laws, and residents of the EEA and UK, can exercise these rights by emailing hello@lymnura.com. We will not discriminate against you for exercising them. See also Your Privacy Choices.
Data retention
We keep order information for our records unless and until you ask us to delete it, subject to legal retention requirements.
Minors
The Site is not intended for individuals under 18.
Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons. The date at the top shows when it was last revised.
Contact
Lymnura, Seattle, Washington, United States. Email: hello@lymnura.com.